Unable to Edit Listings

[#1]

I have tried editing three different listings and every time getting a red "There was a problem saving your changes. Contact Etsy Support" error message at the top of the screen!  Problem exists no matter how I get into listing to edit (from my shop page or listing manager).   I've closed and reopened Etsy.  Laptop/Chrome.  As a note, I am able to edit from my iphone but that's not where I do my work.  FIX THIS PLEASE!

[mailordervintage]

and my stats aren't working either...so something at Etsy's end is malfunctioning ....

[CushionKapersUK]

SAME  issue

[stuartroadvintage]

Same for a brand new listing!

[SymbolicImports]

Etsy chat support said they'd pass it onto a technician and email me.

[GoodGoodyGirlsJewels]

Happening to me too. I listed an item and went well, am trying to list a different one and get the same message.

[DivineSparkDesigns]

yep.  same thing happening to me. 

[strawberryfaces]

I'm having same problem???

[MrsDsHandKnits]

Just made an experimental edit on a listing and all seemed fine this time round, including working with photos...

[AmoreTreasure]

I am now able to publish after editing a listing!

[WisenheimerBooks]

Same! 

[thatregina · Accepted solution]

Hello folks,

Thanks for your reports here. We've relayed them to the appropriate engineering team, and they are investigating. We'll post in this thread with any further updates as soon as possible. 

If you can, please share the device, app (and app version) or browser (and browser version) on which you are experiencing issues.

[LightAndStars]

Chrome Browser, Windows 10

[thatregina · Accepted solution]

Hi again folks,

A rather quick follow up here, I know. The team let us know that a fix has been released, so the issues with creating or editing listings should now be resolved. We'll keep this thread open for a short time to monitor for any residual issues.

Please ensure to clear your browser cache and cookies, to ensure that any continued issues are not due to caching errors.

[artshop77]

The issue is still there - at least when cloning, editing and then saving.

[DanielForsterPhotos]

My issues with editing and creating new listings have been resolved. Thank you 

[CrowandCrescentYarn]

The issue has not been resolved. I just went to take a listing from inactive to active with changes and I am still getting the error to contact etsy support. This just happened at 11:35 PST

[LoveMyFenton]

I have been adding listings to my shop for the past hour or more and just now started receiving an error message saying: There was a problem saving your changes. Contact Etsy SupportOpens a new tab and make sure to include this error code in your message:
Error code: EuiKIOfPXJAN18BG02i38_SJmQa0

[JonesMineralCabinet]

I am currently unable to publish listings that I have copied. Get same error message and to contact support.

[GUTTERSNIPES]

Still not working for me 

 I will close everything and clear cookie to see if that help.  This has been going on off and on all day.  

[DivineSparkDesigns]

Still an issue for me.

Firefox, Windows 10

[LightAndStars]

My issue is solved, thank you!

[GUTTERSNIPES]

Cleared my history after shutting down my stores on line and that, so far, has worked.  Able to edit again. 

[thebestofvintage]

I am able to list now!

Monday, 2:35pm EST

[CrowandCrescentYarn]

Still an issue for me taking listings from inactive to active with changes. Can create a new listing and copy a listing that is already active, but still getting the issue with changing inactive listings.

[blissfulfinds]

Same here