Etsy Anniversary $5.00 off

[LaDellsDaughter]

Unable to use $5.00 off coupon sent by Etsy.  Expiration date 3/26/2024.  When I try to use the coupon it says I'm not eligible.  

[audreytherese]

Are you entering it in the right spot? There are Etsy coupons and shop coupons, and they are entered in different spots. So first thing to confirm is that you are entering it correctly in the right spot. The other thing is checking if there is a stipulation. Like a minimum order required. Have you met the minimum? This is generally before shipping. For example, if the coupon requires a minimum of a $30 purchase, it's not valid if the item is $25 and shipping is $5, even though that totals $30. I don't know if any of these apply, but I what I would verify first. 

[LaDellsDaughter]

Thank you for your reply. I am entering the correct code in the correct spot.  There is no minimum purchase required.  It says the shop needs to except ETSY gift card payments.  The shops I tried all except Etsy gift card payments.  

[audreytherese]

Then the next step I would take is to contact support as a customer (since you are, and also because they tend to respond to customers quicker than they do sellers) and let them know you're having trouble and see if they can help. 

[VintageLakeshore]

Is this a gift code sent to buyers or is it a public gift code ? Last time I think it was GIFTMODE?

[TheVintagePineapple]

Do you have any other accounts?  Another shop or a buyer-only account that perhaps was the one that received the code and trying to use it while logged in as LaDellsDaughter is why it's ineligible?

[JMOldeVintage]

@LaDellsDaughter  - Possibly the coupon can only be used if your using the App? 
Etsy has started sending me emails again but just about all are geared towards downloading &/or using the App. 

[SaltEarthandSea]

Hi! I had a similar problem. What I did was put the code in the "shop coupon" box at the very end before clicking pay. It won't work on the first shop coupon box, just the very last before purchasing. Hope that helps. 

[timelapse]

@SaltEarthandSea - Thread is a year old!

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