Etsy Anniversary $5.00 off

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Unable to use $5.00 off coupon sent by Etsy.  Expiration date 3/26/2024.  When I try to use the coupon it says I'm not eligible.  

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ModAngie
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Re: Etsy Anniversary $5.00 off

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Hello!

Before posting on the Forums, please check if you are not bumping an old thread that hasn't seen any activity in a while. You can do this by looking at the dates of the most recent replies.

Since this thread is indeed a bit older and the information contained here may be outdated, it will now be closed.

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Re: Etsy Anniversary $5.00 off

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Are you entering it in the right spot? There are Etsy coupons and shop coupons, and they are entered in different spots. So first thing to confirm is that you are entering it correctly in the right spot. The other thing is checking if there is a stipulation. Like a minimum order required. Have you met the minimum? This is generally before shipping. For example, if the coupon requires a minimum of a $30 purchase, it's not valid if the item is $25 and shipping is $5, even though that totals $30. I don't know if any of these apply, but I what I would verify first. 

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Re: Etsy Anniversary $5.00 off

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Thank you for your reply. I am entering the correct code in the correct spot.  There is no minimum purchase required.  It says the shop needs to except ETSY gift card payments.  The shops I tried all except Etsy gift card payments.  

 

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Re: Etsy Anniversary $5.00 off

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Then the next step I would take is to contact support as a customer (since you are, and also because they tend to respond to customers quicker than they do sellers) and let them know you're having trouble and see if they can help. 

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VintageLakeshore
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Re: Etsy Anniversary $5.00 off

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Is this a gift code sent to buyers or is it a public gift code ? Last time I think it was GIFTMODE?

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Re: Etsy Anniversary $5.00 off

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Do you have any other accounts?  Another shop or a buyer-only account that perhaps was the one that received the code and trying to use it while logged in as LaDellsDaughter is why it's ineligible?

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Re: Etsy Anniversary $5.00 off

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@LaDellsDaughter  - Possibly the coupon can only be used if your using the App? 
Etsy has started sending me emails again but just about all are geared towards downloading &/or using the App. 

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SaltEarthandSea
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Re: Etsy Anniversary $5.00 off

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Hi! I had a similar problem. What I did was put the code in the "shop coupon" box at the very end before clicking pay. It won't work on the first shop coupon box, just the very last before purchasing. Hope that helps. 

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timelapse
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Re: Etsy Anniversary $5.00 off

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@SaltEarthandSea - Thread is a year old!

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ModAngie
Community Specialist
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Re: Etsy Anniversary $5.00 off

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Hello!

Before posting on the Forums, please check if you are not bumping an old thread that hasn't seen any activity in a while. You can do this by looking at the dates of the most recent replies.

Since this thread is indeed a bit older and the information contained here may be outdated, it will now be closed.

__

If you have any questions about how the Community Forums work, please read our Community Policies.

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