Hi,

I've been getting the 'Uh oh' error when I open my Etsy Seller app for the last 3 hours and can't get in. Is this happening for anyone else?

 

WantableDesigns
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Re: Uh oh error on Seller app

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Does anyone one know if the buying app is broken too? My sales have dropped dramatically in the last 24 hours and I'm wondering if this could be why.

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Re: Uh oh error on Seller app

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I'm having the same problem. I've only deleted the cache so far and still having the same issue. I hesitated to delete the data because I wasn't sure all of what it would delete, i.e., history of conversations, activity, orders, etc. If I delete data to fix the problem, does it also delete all this too.

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Re: Uh oh error on Seller app

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It doesn't delete any of your history, orders, etc on Etsy, just the cache and that you are logged in, etc. When you want to open the app after clearing the data, it asks you to log in.

I cleared my 'sell on Etsy app data myself yesterday, and others I know have, whom I passed this info on to via Twitter, as they had the same issue, they all have a working app again.

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FabioMcMustache
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Re: Uh oh error on Seller app

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Hello,

Our engineers are aware of a technical issue affecting the mobile app, as well as some third-party integrations. Please check this thread for updates. In case the link doesn't work, copy and paste the following URL: 

https://community.etsy.com/t5/Technical-Issues/FIX-IN-PROGRESS-Third-Party-Integration-difficulty-co...

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What does the check mark in the orange box in the upper right on this post mean?

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Re: Uh oh error on Seller app

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The check mark means the original poster has accepted one or more than one reply as a solution.

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@AAANativeArts    The check mark means that a post has been accepted by the original poster as a solution or that a post by someone from Etsy has been marked by that poster as being a solution.

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Re: Uh oh error on Seller app

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@AAANativeArts    The check mark means that a post has been accepted by the original poster as a solution or that a post by someone from Etsy has been marked by that poster as being a solution

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eireanneilis
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I deleted the data and was able to log in with one of my accounts, but my main account gives me a "You may be unable to access your account" error. 

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eireanneilis
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It made me reset my password....

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BbugQuilts
Inspiration Seeker

Re: Uh oh error on Seller app

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I have not been able to get on my selling app for Etsy all day.  It says Uhoh, there was a problem  Still is a problem.  No one seems to know how to get help.

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