USPS Postage Adjustment

[#1]

I recently mailed a couple of items using the Etsy USPS mailing labels.  One was a very light package weighing 3.2 ounces so I rounded it up to 4 ounces and purchased a 4 ounce label. I received a postage adjustment of $10.99. I looked into the details and the USPS informed me that it was shipped in a medium flat rate box, so they charged me the difference.  It absolutely was not in a flat rate box. I verified with the buyer and she said it arrived in a poly envelope.  Has this happened to anyone else?  I did send an email to the USPS about this, but don't know if anything will happen.  

I went through my payment account and found another adjustment about a month ago for an item that they claim was sent in a flat rate envelope (it was in a poly envelope). This adjustment was only $2.99 so, I probably wouldn't have worried about it, but now that there are multiples. 

Just checking to see if others have run into this problem lately. 

[DougsVintageStore]

The Postmaster general is trying hard to cut corners, The conveyor belt scanners are not adjusted correctly and they eliminate humans.  I dont ship anything flat anymore. I wrap a piece of small bubble wrap around the item to give it a raised look. Have not had a issue since.

[ModJose · Accepted solution]

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