USPS Pickup

[TribalMuse]

Is anyone else having a problem completing the USPS PickUp request?  I've been using this feature flawlessly since covid for next-day pick up of orders.

Today I got a very strange message... "Executing query outside of transaction while another transaction is active."

I only have one order I'm shipping, and no others pending. I have no idea why it says this. I will have to go to the Post Office in person tomorrow, which is a ways away.

[GroundZeroCreations]

Just go to the USPS website and you can request a pickup from there.

[ChristmasIsLove]

Yes, there have been other similar reports in the last couple days. Request it on the USPS website.

https://community.etsy.com/t5/All-About-Shipping/USPS-Requesting-a-pick-up/m-p/142632751

[TribalMuse]

Thanks so much!

[runnerbean]

Same problem here I tried it on two different browsers hoping that might help but nope.

[MomoBowtiqueShop]

Same problem here.  I'm going to request from USPS website.  I wonder if it is problem with Etsy or USPS.

[GroundZeroCreations]

I would venture a guess that it is likely an on Etsy's side

[PWOriginals]

Since Etsy and the post office are sometimes not synced in other services like tracking, I've  always used the USPS site directly to schedule. Just my choice.

[TribalMuse]

Thanks, I thought about doing that but it was late and I was tired...so I'll drive them to PO today, but later I'll how to do exactly to do what you do.

[luola]

This feature isn't working for me either.

[BagmakerSupply]

@TribalMuse: The error message would suggest that Etsy's API call to USPS is failing.

[stuartroadvintage]

YES

[stuartroadvintage]

USPS.com is working fine.

[ZalunaStudio]

yeah, had the same - used pirate ship to schedule the pick up. it worked fine on pirate ship.

[TribalMuse]

Thanks...I haven't heard of Pirate Ship, but will look into it...much appreciated

[CozyExpressions]

I only use the USPS website to schedule a pick up.   You will get a confirmation number from them as proof that it was scheduled.   

[TheHomeHerbalist]

Same problem for the past week.

Now I am getting this message: "Unable to roll back transaction"

I am having to go to the USPS website