Like most sellers, I invest adamant attention into wonderful projects for happy customers, which is expressed through their satisfaction in reviews on my store. Since running my Etsy shop for about 2 years now I can confirm my buyer review process has been affected for an accumulative MONTHS, with many of my buyers NEVER being able to EVER leave a review for my account.
1.) For MONTHS in the past Etsy imposed a bug that prevented users from being able to leave reviews due to an AUTO-COMPLETE issue which was not only a HUGE inconvenience for sellers but PERMANENTLY prevented buyers from EVER being able to post a review for their order. 20% of my customers are BURNED with no change to EVER review.
2.) NOW, I have had my last 7 customers inform me that they cannot leave a review until 365 DAYS from now, which is OUTSIDE the 90 day review policy, or in other words, can NEVER leave a review EVER again for my shop; AGAIN.
Imagine operating on a platform where there are two purposes: click a button, and you get a cookie, click a button and you get a cookie. MY COOKIE IS TAKEN FROM ME. Sure, if I was a money hungry individual doing this for cashflow, I still get the chocolate chips, but I do this for satisfaction and GROWTH
Not infuriated, just insane to see new features implemented like "Buyer Mode", etc, when sellers are suffering with the BASICS
