Two-factor authentication

[BetzCreativityHub]

hi, i am a store owner from turkey, my two factor authentication is active, but I need to connect it to the authenticator, so I have to cancel and have the qr code read, but when I want to cancel, I can't receive sms and my backup codes are running out. What can I do? Where can I get a backup code again?

[SugarTaffySoap]

@BetzCreativityHub  Here's an Etsy article

https://help.etsy.com/hc/en-us/articles/115015569567-How-to-Make-Your-Account-More-Secure

[BetzCreativityHub]

thanks but that wasn't enough

[pillowcom]

I have the same problem and I'm looking for a solution. How do I turn it off? Where can I get a backup code?

[CraftyCornishMaids]

you can turn off 2fa on the security setting, then set it up again, to get the next lot of codes

To turn off two-factor authentication:

1. In your Account settings, go to Security.
2. On the right, toggle off the option next to Authenticator App, SMS, or Phone.