Trying to re-locate my shop to Gibraltar...

...but it doesn't seem to be a recognised location. I've been trying to add new shipping profiles, but the postcode isn't recognised. I've also tried to update my legal/tax info and Gibraltar isn't even on the drop down list of countries. Is this a bug, or can I just not sell from there?

I did open a chat about the problem, but after an hour of them asking me to wait a moment, they came back and said I needed to find out for myself!?!

I have seen the thread about shops in certain countries being closed (if that's anything to do with it), but I believe that's not until August.

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NanaLetha
Inspiration Maker

Re: Trying to re-locate my shop to Gibraltar...

My guess is because your new country can’t use Etsy payments.

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Re: Trying to re-locate my shop to Gibraltar...

I did wonder if this is the problem, but it's a British overseas territory, with a British post code, and uses the British banking system.

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SmudgePlant
Community Maker

Re: Trying to re-locate my shop to Gibraltar...

I can confirm what Nana said. I filtered a gift search for Gibraltar and that shop only accepts PayPal.

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SmudgePlant
Community Maker

Re: Trying to re-locate my shop to Gibraltar...

Although maybe that shop is old and never updated. I'll see if I can find other shops.

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SmudgePlant
Community Maker

Re: Trying to re-locate my shop to Gibraltar...

Found another shop. They are PayPal only too.

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NanaLetha
Inspiration Maker

Re: Trying to re-locate my shop to Gibraltar...

It doesn’t make sense that you can’t have Etsy payments. They should be under the same banking laws as the UK. 

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Re: Trying to re-locate my shop to Gibraltar...

That's what I was thinking!  

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NanaLetha
Inspiration Maker

Re: Trying to re-locate my shop to Gibraltar...

I suggest you visit a local bank and maybe someone who knows about online payments might be able to assist you. I doubt you will get a proper response from Etsy support.

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Amaradorn
Community Maker

Re: Trying to re-locate my shop to Gibraltar...

I agree, I fear it might have to do with Gibraltar not being in the list of countries where Etsy Payments is available. Which makes me wonder about Jersey and Guernsey - they are also not in the list. 

ETA: I found a Jersey shop that was PayPal only, but all the Guernsey shops I looked at (very briefly) had Etsy payments.

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Re: Trying to re-locate my shop to Gibraltar...

Nor is Monaco, but then again Luxembourg is.

 

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