Printasticx
Inspiration Seeker

Trying to Add New Listing but it shows Cannot be Null

Hello,

Thanks for the help. I am trying to put a new listing, but it is showing cannot be null. Any of you would know what could be the issue? Thanks

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TBQSC
Community Maker

Re: Trying to Add New Listing but it shows Cannot be Null

Not sure, but perhaps it's requiring the "quantity" to be filled in?  Be sure all fields are filled in, including selecting a category ... Etsy can be glitchy at times ... good luck, hope this helps!

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NanaLetha
Community Maker

Re: Trying to Add New Listing but it shows Cannot be Null

Might be you have a leading space in your title

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Re: Trying to Add New Listing but it shows Cannot be Null

I am having this exact same issue of "Cannot be null" and I've checked spaces for empty leading spaces, filled out everything applicable.  It this point I may need to just start deleting parts of the posting as I've tried everything else that I can think of.

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LifeMadeLibrary
Inspiration Seeker

Re: Trying to Add New Listing but it shows Cannot be Null

I'm having the same issue! Going to try again tomorrow, maybe it's just a "today" issue/glitch?

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Re: Trying to Add New Listing but it shows Cannot be Null

Hello, I've had success!  I tried everything I could and then contacted Customer Support to chat.  They put in a request ticket for me and requested screenshots to they could send to the team that would perform an in depth review.  I provided the screenshots and hit "Save as Draft" to work on later.  They asked for a screenshot of the error, so I pulled from Drafts and submitted again so I could capture the error and it listed immediately.  Does sound very glitchy to me.  Give it a try.  Save for later in drafts, leave for a minute and pull back out and try to publish.  Good luck!

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LlByEliana
Inspiration Seeker

Re: Trying to Add New Listing but it shows Cannot be Null

thank you ! it worked for me as well

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Re: Trying to Add New Listing but it shows Cannot be Null

There is a glitch and I have had success with just pressing the same button again. So whenever I am either trying to list or save as draft, the error pops up and I found that after the error pops up, I just hit the button again and it will list my listing or save it as draft, which ever you re trying to do.

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