Jayohdotp
Inspiration Seeker

Trouble with updating my full legal name

Hi everyone. 
So I tried to update my legal name under "Legal and Tax information" on Etsy to fix some mistake with the name order (Given/middle/family name). I submitted it with my passport, but it's been a few days already and it's still on pending. Meanwhile, Etsy keeps emailing me that I need to submit documents to verify my taxpayer ID in order to get paid @@ 
I don't have GST/HST registration, and I'm pretty sure it is only required when your gross income reach 30k a year, which is not my case. So I wonder if it is SIN number that they are asking (I'm in Canada btw). If not, I guess the only problem left is the legal name? T^T Do you know how long it normally takes them to verify this? It says it would take up to 48 hours, but I've waited longer than that already, so I got a little nervous T^T

Thank you for your time guys T^T

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givemeacrown
Conversation Maker

Re: Trouble with updating my full legal name

Hopefully someone from Canada comes along soon with advice, but I don't think they count weekends in their estimated times, and I've seen in the forums that for some people it takes longer than a few days.

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