Tracking information for letter post that isn't tracked? How do others enter this in the tracking?

Jump to solution

Again my statistics are incorrect for Star Seller, I think it has something to do with my letter post items, Australia Post does not offer tracking numbers on these small items, so as a result I add "Letterpostnottracked" in the tracking when I send these small item orders, and I think this is what is causing my stats to be wrong. Can anyone help with how to enter these so that it doesn't negatively effect my stats?? 

Translate to English There was a problem fetching the translation.
0 Likes
2 Solutions

Accepted Solutions

Re: Tracking information for letter post that isn't tracked? How do others enter this in the trackin

Jump to solution

You can't.

Any order above AU$15 requires tracking for star seller. Actual tracking, not random words in the tracking box.

In fact entering something that isn't tracking, in the tracking box, can get you permanently removed from Star Seller.

View solution in original post

Translate to English There was a problem fetching the translation.
3 Likes
Reply
Loading...

Re: Tracking information for letter post that isn't tracked? How do others enter this in the trac...

Jump to solution

Hello, and welcome to the Etsy Community Forums!

 

We suggest using the Forums' Search function prior to posting (just be careful to not bump an old thread that hasn't seen any activity in the last months/years), as questions regarding the Star Seller Program have been extensively covered by our fellow members since its launch, as well as our official Star Seller Guide, which contains in-depth answers to some of the more common questions regarding Message Response Rate, Shipping, Local Pick-Up, Digital Orders, and other topics. You can check it out here:etsy.com/starseller.

 

Having said that, and since this thread does not pertain to a technical issue, it will be closed to prevent it from going off-topic.

 

Thank you!

View solution in original post

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
8 Replies

Re: Tracking information for letter post that isn't tracked? How do others enter this in the trackin

Jump to solution

You can't.

Any order above AU$15 requires tracking for star seller. Actual tracking, not random words in the tracking box.

In fact entering something that isn't tracking, in the tracking box, can get you permanently removed from Star Seller.

Translate to English There was a problem fetching the translation.
3 Likes
Reply
Loading...

Re: Tracking information for letter post that isn't tracked? How do others enter this in the trackin

Jump to solution

thank you for your help

 

Translate to English There was a problem fetching the translation.
0 Likes
ExclusiveIdeas
Inspiration Seeker

Re: Tracking information for letter post that isn't tracked? How do others enter this in the trackin

Jump to solution

Hello

I made my first sale and sent a thank you message to the customer with a shipping tracking info .. But ETSY didn't read it ... The my question is ...

How can I prove that I am sending the tracking? Where should it be inserted?

Translate to English There was a problem fetching the translation.
0 Likes

Re: Tracking information for letter post that isn't tracked? How do others enter this in the trackin

Jump to solution

@ExclusiveIdeas  when you mark the order as complete there's a box for a message and box for the tracking number.

Translate to English There was a problem fetching the translation.
0 Likes

Re: Tracking information for letter post that isn't tracked? How do others enter this in the trac...

Jump to solution

Hello, and welcome to the Etsy Community Forums!

 

We suggest using the Forums' Search function prior to posting (just be careful to not bump an old thread that hasn't seen any activity in the last months/years), as questions regarding the Star Seller Program have been extensively covered by our fellow members since its launch, as well as our official Star Seller Guide, which contains in-depth answers to some of the more common questions regarding Message Response Rate, Shipping, Local Pick-Up, Digital Orders, and other topics. You can check it out here:etsy.com/starseller.

 

Having said that, and since this thread does not pertain to a technical issue, it will be closed to prevent it from going off-topic.

 

Thank you!

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
SvertArtOd
Inspiration Seeker

Re: Tracking information for letter post that isn't tracked? How do others enter this in the trackin

Jump to solution

Unfortunately I made a mistake in tracking number, while marked it as shipped.
later on - I sent to Buyer correct track, but can't correct it etsy already. So influence on star seller badge.

Is there are any possible to correct it? Buyer of course received their delivery

 

Tnx & regards

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Tracking information for letter post that isn't tracked? How do others enter this in the trackin

Jump to solution

you can only edit a tracking number up to 3 days after entering it.

Translate to English There was a problem fetching the translation.
1 Like
SvertArtOd
Inspiration Seeker

Re: Tracking information for letter post that isn't tracked? How do others enter this in the trackin

Jump to solution

Pity. Anyway thanks you for reply!

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.