Hello everyone! I'm Agustina, and I run a shop called NorrskenArt, where I sell unique watercolor art prints inspired by beautiful locations around the world.
I’m reaching out because my shop has been put on vacation mode after I updated my Payoneer account to reflect my new location (home country) after living several years abroad. I received a request from Etsy to provide my new verified Payoneer account details, which I submitted. I’ve been actively trying to resolve this issue for over a month and have sent multiple follow-ups, but unfortunately, I haven’t received any further response, and my shop remains inactive.
This situation is affecting my ability to operate my business, which is incredibly disheartening. I love sharing my art with you all and want to continue doing so.
Has anyone else experienced similar issues with account verification? Any advice on how to get a timely resolution would be greatly appreciated!
Thank you for your support! I hope to get this sorted out soon so I can keep sharing my art with the Etsy community!
You can't change the country of your Etsy account
It is etsy's tous, for everyone, not just those that have payoneer accounts
you need to open a new account / shop, based in the county you are in now