NorrskenArt
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Title/Subject: Need Help: Shop in Vacation Mode After Account Update and Over a Month of Follow-Ups

Hello everyone! I'm Agustina, and I run a shop called NorrskenArt, where I sell unique watercolor art prints inspired by beautiful locations around the world.

 

I’m reaching out because my shop has been put on vacation mode after I updated my Payoneer account to reflect my new location (home country) after living several years abroad. I received a request from Etsy to provide my new verified Payoneer account details, which I submitted. I’ve been actively trying to resolve this issue for over a month and have sent multiple follow-ups, but unfortunately, I haven’t received any further response, and my shop remains inactive.

 

This situation is affecting my ability to operate my business, which is incredibly disheartening. I love sharing my art with you all and want to continue doing so.

 

Has anyone else experienced similar issues with account verification? Any advice on how to get a timely resolution would be greatly appreciated!

 

Thank you for your support! I hope to get this sorted out soon so I can keep sharing my art with the Etsy community!

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Re: Title/Subject: Need Help: Shop in Vacation Mode After Account Update and Over a Month of Follow-

You can't change the country of your Etsy account

It is etsy's tous, for everyone, not just those that have payoneer accounts

you need to open a new account / shop, based in the county you are in now

 

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