Orders due to be shipped today, Shipstation STILL won't integrate after nearly 24 hours down on Etsy's part. If it's not up within the hour, will Etsy claim I shipped the orders late and take away my badge, I'd just about bet my life on it.
With Netparcel, I had to disconnect from there and here first. Then I went back to NP and added my shop again and it worked.
This is so unacceptable. Am very sorry for those sellers who can't work and hope Etsy will compensate you. And like I posted in another thread. WTH? It's called communication Etsy. Why can't you post the issue on our dashboards and let us know you're aware and fixing. Sure, we'd still have to wait for a fix but at least we'd know you give a crap and then maybe we wouldn't submit millions of support tickets which would free up time so you can respond to other help requests in under a day (<<<sarcasm here). Just wow.
deleted my first post. I figured it out. Like I said the other day we really are on our own here when it comes to all the etsy glitches. thankful there is a workaround. no thanks to etsy.
@CompanyTwentySix - that's what I tried first too. You have to go to Shipstation and go to your settings and disconnect. Then reconnect there. Frankly, etsy is useless.
I've tried to be patient, but the lack of communication and updates is difficult. A 2-minute update just saying "we're still looking into this" would go a really long way. Especially since it's now after business hours on the east coast.
This is why you can never rely on one selling channel... I'll take this as a good sign that I need to focus my efforts on my own store paired with proper marketing.
Etsy team - maybe issue an official update? And perhaps even notify buyers on the platform so they don't blame the sellers for the delays...
Gooten is showing connected in my shop integration page, but it not even showing up on my Gooten dashboard anymore. Just completely disconnected. I'm afraid to touch anything in case it comes back up connected and synced. . . should I disconnect the integration in Etsy and try to reconnect? I think if I do everything will definitely be surely unlinked and unsynced.
Anyone have any luck with getting Gooten back intact?
