CottageWedding
Inspiration Seeker

The new add to cart button not working

Since the new add to cart buttons appeared we have noticed a dramatical decrease in sales. Today I have tried to click on the button (logged out of my shop) as if I wanted to buy the product and after I did this I got an error message. It's the same for all of our shops.

Anyone else have the same problem?

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Marmalady
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Re: The new add to cart button not working

What new "add to cart" buttons? My buttons are exactly the same as they have always been

Even when logged out, Etsy can recognise you
You cannot buy from yourself -- hence the error message

I was able to add several of your items to my basket without problem

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Re: The new add to cart button not working

Apparently they're switching from black to orange (or orange to black, I don't know which is old and which is new because that's not something that I would notice, it certainly wouldn't make a difference and convince me to buy)

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Re: The new add to cart button not working

I have the New "add to cart button" as well for the last few days and sales have been almost nonexistent! I came to forums to see if anyone else was the same issue. The add to cart button seems to be working today so let's hope whatever the issue was is now corrected. 

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