The Perpetual Orange Dot

- An order I placed was cancelled on 8/4 - seller never sent item and never responded to messages

- I eventually opened a case to try to find out status

- Etsy stepped in and refunded purchase

- Still they persisted in asking me for a review, though I did not want to give fellow Etsian a bad review bc things happen

- Seller cancelled order (still never communicated with me)

- Orange dot asking for review remained but now every time I go to reviews Etsy tells me they can't load info

- Now there is a perpetual orange dot under purchases and reviews

               Anyone know how to get rid of the incorrect perpetual orange dot which is meaningless?

 

 

 

Labels (1)
Translate to English There was a problem fetching the translation.
0 Likes
11 Replies

Re: The Perpetual Orange Dot

Only way I can think of is to ask Etsy to remove it.  They put it there, and only they can remove it. Sad, I know.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: The Perpetual Orange Dot

There are several threads on this forum about this issue and it appears that the issue has not yet been resolved.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: The Perpetual Orange Dot

Same problem except the orange dot is to leave feedback for orders received.  I'm still waiting to be able to leave positive feedback.  I get the "Sorry - can't load message."   Subsequent order, number in orange dot increased and I could leave feedback but not for the original group.  Tried a different computer and 3 different browsers on each - no luck.  It is driving me a little crazy though I am trying to wait it out.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: The Perpetual Orange Dot

@CreativeSpiritGlass - The orange dot will not go away until the ability for you to leave a review is over. I think that window is open for 100 days?

 

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: The Perpetual Orange Dot

No, there is no ability.  I just keep getting a message saying that they can't load my purchases/reviews.  When I go into my purchases the one in question is gone/does not showl

Translate to English There was a problem fetching the translation.
0 Likes
PrimFun
Community Maker

Re: The Perpetual Orange Dot

After 48 hours the ability to leave the review is canceled if the seller did cancel as well as refund.

Translate to English There was a problem fetching the translation.
0 Likes
IndustrialBlonde
Conversation Maker

Re: The Perpetual Orange Dot

Totally off topic - Perpetual Orange Dot is a great band name!  

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: The Perpetual Orange Dot

lol

Translate to English There was a problem fetching the translation.
1 Like
NoFrogsAllowed
Conversation Maker

Re: The Perpetual Orange Dot

I have the perpetual orange dot on my messages on my phone, but there is no message to click on.  This occurred because I spammed a crappy promotional message on my laptop, before I clicked on it on my phone.  I'm going to try unspamming it to see if it will reappear on my phone, so I can read it there.  The dot is getting annoying.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
PrimFun
Community Maker

Re: The Perpetual Orange Dot

Try cleaning out cache and cookies. Running utilities.  Sometimes a clean out will erase the dot.  

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: The Perpetual Orange Dot

As OCD as I am, I have FINALLY learned to "ignore the dot!"  {{{and I think that is an even better band name!}}}

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.