Temporary hold on funds

I have been selling here on Etsy for years, but noticed recently that my funds were not disbursed. Upon checking, I found a message below the amount which states, "Your funds are in a temporary hold until we verify your seller info (this usually takes up to 48 hours).". However, I have been verified for years. Nothing has changed in my account. Also, this message has been there for more than 48 hours, so it is definitely not resolving itself. I reached out to Etsy support, and they said someone would get back to us, but there has been no update.

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NanaLetha
Inspiration Maker

Re: Temporary hold on funds

Check your email 

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Re: Temporary hold on funds

It won't resolve itself.
More than likely Etsy is needing more info, like a photo Id to verify.

Or it could be your name is not the same on everything, the names have to be exactly the same on everything.
You can't have Jane R. Smith, J. R. Smith, Jane Rae Smith. 

Is anything on your finance page or dashboard mentioning what you need to do?

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Martybugs
Conversation Maker

Re: Temporary hold on funds

It looks like you're reselling items that are available on amazon and various other online stores - which is against etsy policies.

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Re: Temporary hold on funds

Reselling things that can be used ''as is'', too.   How does one design a plain white towel and needs an international Production Partner to manufacturer it?

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Re: Temporary hold on funds

@OrganicCottonMart: "However, I have been verified for years. Nothing has changed in my account." Unfortunately immaterial. The ever changing laws require marketplaces to continually reverify seller data and the requirements seem to become less and less forgiving. What was sufficient to pass verification yesterday may not be enough today.

"... usually takes up to 48 hours ..." implies that sometimes it takes longer.

 

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