Technical Support Issues

[RuffcutWood]

Is there a phone number or some way to escalate an issue I have been having for 4 days? NOT CHAT. It is absolutely useless as no one can actually help me there. My patience has absolutely run out and I don't typically take to these forums but as a hail mary, I'm desperate. 

[NanaLetha]

Etsy Support has no phone number for you to call. You might try posting your problem here in the forums for other sellers to help you.

[RuffcutWood]

I wish it was that simple. I did try to find solutions here days ago, but my issue has to do with their automated system rejecting my tax information updates, which were all correct to the letter.

The system put my account in vacation mode and I cannot get it out of it even though I ended up reverting it all back to how it was.

I'm stuck in vacation mode and at the mercy of some ghost at Etsy fixing it for me. I have zero error message, error banner, nothing on my dashboard. My account is still in vacation mode. 

PS how on earth is one not able to post photos on this forum? lol. Mediocre.

[ModKenneth · Accepted solution]

Hello! We're sorry to hear you're experiencing issues with your account. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.