Technical Issues -Stats not updated since Saturday

[FiddleDeeDooDah]

November 3 2024 1:20 pm. CST

Stats haven't updated all day. 

Are you working on this? 

[FiddleDeeDooDah]

I've had several sales since the stats were last updated and they're not reflected. Typically they appear within minutes. 

[WitticismsRus]

Are you seeing this on the app or full site? Or both? My stats aren't updating today on the sellers app (android version) but they are fine on the full site. 

[FiddleDeeDooDah]

Both places, app and full site, not updated in 16 hours

I'm someone who checks stats frequently throughout the day to make sure I'm on track. So I notice this sort of thing. 

[FiddleDeeDooDah]

I'm on the computer full site. I'll check on the phone. The finances seem okay. It's the dashboard, and stats pages. 

Thanks for the response.

[FlatFlowerDesigns]

My stats overview on my desktop not updating as sales come in today as well. 

[ShabbyGoesLucky]

Same here, both on the app and on the desktop.

[MouseGarden]

A sale that came in just before midnight is counted as both yesterday's sale and today's, although it says that part is up to date. When it compares sat and sunday's orders, the number from Saturday is wrong.

[heavyistheheart]

Yes, same on mine. Desktop and phone

[FlatFlowerDesigns]

Under finances things look normal, but yes Etsy stats (orders and revenue) have not updated for over something like 17 hours. I'm getting orders but not updating in stats in my stats overview. Hopefully a glitch Etsy will correct.