Taxpayer ID cannot added

[OrchidBloomCreative]

Hi, I have a serious problem, I tried to add my Taxpayer ID but it tells me that the number is invalid but the number is 100% correct. I am disappointed, today is the last day to confirm my information and I had sent an email to support and so far I have no answer !

[PoochandTabby]

Where are you located? It seems different for different countries, for example it seems like sellers from Finland can't enter theirs properly. 

Perhaps if you let us know, another seller can help you out or identify if they too have had issues from your same location and what to do. 

[NanaLetha]

@OrchidBloomCreative  since you have no shop location it's difficult to advise you.

[ModAngie · Accepted solution]

Hello! We're sorry to hear you're experiencing issues with your Taxpayer ID. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.