Tax payer ID for Finnish sellers impossible to add to Etsy

[TiinaMirjam]

Hi, Has any Finnish seller actually managed to add their individual taxpayer ID (HETU) to Etsy? I know my tax ID number is in correct format, but I get error message in ETSY that it is invalid. I know it it is valid, verified by local tax authorities. In Finland HETU is even on your passport. The error is on Etsy's side, but I haven't managed to get help via Etsy support chat, after two hours chatting they still insist I contact local tax authorities. I have only 2 days time to submit the ID, yet I can't. 

[ModAngie · Accepted solution]

Hello! We're sorry to hear you're experiencing issues with your taxpayer ID verification. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.