Suspicious Etsy Message from Buyer, Suspicious Sales Confirmation

[DigitalCuriousities]

I'm a digital product seller and I've only been selling on Etsy for about 2m. And I've in theory sold 2 items. 1 item shows up in my sold items, it's in my order and revenue stat too. Even got the order details. Sunday after posting some items, a potential buyer sent me a message asking for the email associated with my account, and it seemed weird as the 1st sale didn't have the person asking for my email before buying. I even got an email saying "The buyer has purchased the product successfully and completed payment". But this email sales confirmation looks different from the 1st.

It doesn't show a product image, or the order details. Just has a button that sales click next. And I click it, and it shows a picture of the product I supposedky sold. Then theres a button that says' receive 6 euros. Than gives a name, order number, delivery address (which this part is blank). And when I click Receive 6 euros, it requires me to enter my card details. And with that, I'm totally suspicious of the detail of requiring my card details, I immediately started to look for help.

If this was all a scam, this was almost a foolproof one. When I clicked reply to the sales confirmed email, it's from an icloud email, and website I got taken too is an etsy-checkout.cloud sight. Did I really get duped, and think I made a sale, when in fact someone was trying to make money off me for my own product? I was super excited over the sale, but now I feel depressed the revenue I should have gotten is just a fantasy over someone tricky. 

Did I almost get scammed?

[CryzalisDesigns]

Another one @FabioMcMustache 

It is a scam, do not click any links!

All sales will appear in your dashboard ONLY!

Run a deep scan on your computer and set up a 2FA (Two Factor Authentication) in your account if you have not done so already.

They are targeting new shops.

[FabioMcMustache]

Thanks, we took action on this one.

[TheVintagePineapple]

You are, unfortunately, another new seller that has been contacted with the ''asking for my email'' scam.  There have been too many posts lately with the same situation.   Just one of many:

Solved: Someone asking for my email address to make paymen... - Welcome to the Etsy Community

[CryzalisDesigns]

Just on a side note: Love your artwork, but for future customers you have to be very mindful that many do not use design programs and may result in many customers asking how to access the files or separate the images into individual ones resulting in receiving lower reviews or even chargebacks.

Separate the images and make them available as instant PNG downloads 

[moxieSparkApparel]

i think we got the sam scam attempt

Hello, I would like to pay via etsy if possible, I need your email address

with 2 images attached like etsy rulebook pages O_o

[VulcanandIce]

Unfortunately I got the same message. I almost responded with my email as i don’t expect scams from Etsy. But a gut feeling made me check to be sure. Wish i can send an attachment to show how realistic it all looks.

[VulcanandIce]

Unfortunately I got the same message. I almost responded with my email as i don’t expect scams from Etsy. But a gut feeling made me check to be sure. Wish i can send an attachment to show how realistic it all looks.

[VulcanandIce]

I just got a message today from a buyer requesting my email to pay through “etsy”. They even included a screen shot of what looks like an etsy “rule book”. I was browsing the forums to see of this was legit but it seems like it may be a scam. I am so sick of scams. 

[delphinecreat]

bonjour, j'ai reçu 3 mails en 3 jours  pour la même chose que vous , j'ai contacté etsy qui m'on dit de mettre dans les spam.

Je suis deçu de  ces escroqueries car je pensais que c'était des vrais ventes

[leinweberstudio]

And that's how they get you.

They count on new sellers being too excited over a sale to pay much attention to all the alarms going off.

[bradgoodell]

Online scams are running rampant right now.  I’ve put clues to the latest scam on top.  This list also contains clues to other common online scams.  Hopefully it will help you and other sellers.  Once you hit more than 2 red flags, shut down the conversation.  

1. New seller
2. High dollar item or large sale amount
3. Odd or awkward-sounding language
4. They want to take the conversation off Etsy (they ask for your email)
5. Someone messages you and claims you may have been a victim of fraud, and requests your email address to "resolve the issue"
6. You get a (FAKE) message from Etsy Support telling you that they are having technical issues and asking if you've received notification of an order in the last few minutes.  
7. You get a (FAKE) Live Chat message.  
8. You get a phone call from someone claiming to be Etsy.  Etsy doesn’t cold-call sellers.
9. “Etsy Support” claims they want to contact you by text/SMS.  Etsy doesn’t text, they use Etsy messages and/or email.
10. Anyone claiming to be from Etsy who asks for your phone number or login information is a scam. 
11. You get an email requesting you "complete" the order as its currently on hold and asks you for your debit card information.
12. You get an email from (FAKE) Etsy saying Etsy is changing payment methods and will send money directly to your credit or debit card. Etsy has not changed their payment method.
13. You go back to their account, and it's gone
14. The original message has disappeared off Etsy, or has moved itself to your Spam folder.
15. They send you a link of some sort.  DO NOT CLICK ON THE LINK
16. They claim they cannot check-out and need your email to complete the order.
17. They claim your Etsy checkout isn't working, and they send you a link to "fix it” 
18. You get an email from (FAKE) Etsy saying you need to do X to get your account verified.  
19. You get a (FAKE) email from Etsy claim you need to buy a high dollar pre-paid Visa or American Express card to get your Etsy account working
20.  They send you a link to a (FAKE) Etsy page that looks genuine and asks for your login and/or credit card details.
21. You find a (FAKE) Etsy phone number off the net and talk to a sympathetic customer service rep that wants you to download an app so they can access your account to fix something.  Etsy does not have a published phone number you can call.  It's a scam, the number is not Etsy's.
22. They want to take the sale off Etsy
23. They ask if something is "still available" when it's obviously for sale in your shop
24. They ask about the condition of an obviously new item
25. They ask if you are honest
26. There is some urgency, such as a birthday or anniversary
27. They claim they are in the Navy, an oceanographer, on a cruise ship, on a research vessel in Antartica
28. They ask you to buy a high dollar gift card and include it in the order
29. They will pay you extra for the inconvenience
30. They claim to have their own shipping company or pick-up agent
31. They claim an uncle is paying
32. They want to pay by money order or Cashier's check
33. They send you payment for far more than the order total
34. They want you to send the overage through Western Union, Venmo, etc.
35. They send you a (fake) PayPal email that says PayPal will release the payment after you send them the overage.

[zimplyArt]

i got this scam too just now and i was about to get scammed until i realised how suspicous it sounded and quickly searched it up and found this very helpful, thanks.

[bradgoodell]

Good to hear you avoided that!

[PrintMagicByPottery]

I got the scam... And the email is from icloud.com lol, confirmation of email to buy