MurasakiUS
Inspiration Seeker

Store suspended for no reason

Not sure why my store has been suspended as of this morning.

It's less than 24 hours old.  All products are made by me.

 

Are new sellers just getting screwed like this regularly now?

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NanaLetha
Community Maker

Re: Store suspended for no reason

@MurasakiUS  your shop is NOT suspended. What makes you think it is?

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Re: Store suspended for no reason

Your shop is not suspended. You may have received a spam message. But finish your shop. Add a banner, your actual location so you get found in local search, and an "about" page. You are also required to add your production partner (who printed your items)

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OneEyeCatStudio
Conversation Maker

Re: Store suspended for no reason

 

Yes. This is probably scammers. 

Be very careful. Don't click on any links.

 

How to Handle Scams and Suspicious Messages

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Re: Store suspended for no reason

You are not suspended, your shop is visible.

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Re: Store suspended for no reason

Your shop is not suspended

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Re: Store suspended for no reason

Your store is open. It is probably a scammer telling you that as they target new shops. If it is not a message in your Etsy messages file it is NOT Etsy! Don't verify anything with them and if you did immediately contact your card or bank so they don't drain your account. 

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CreativesbyLoomi
Inspiration Seeker

Re: Store suspended for no reason

I can see it.

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Re: Store suspended for no reason

Anyone?:  Is there some sort of "hole" in Etsy's coding that makes it easy for scammers to indentify, and target new shops/sellers?

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Re: Store suspended for no reason

@PristinityJewelry: There are plenty of web scrappers available out there that can locate new shops and new listings.

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MurasakiUS
Inspiration Seeker

Re: Store suspended for no reason

Hey everyone,

So...I did have the red banner in my shop manager telling me I was suspended.  This was on all 3 of my stores that I run, as of this morning.

I appealed each one individually. Stating I had no idea why they've been suspended.

Within 30 minutes the suspension was reversed.

Very odd.

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Re: Store suspended for no reason

@MurasakiUS 

Be aware...maybe take a few minutes and do this...

"...If you choose to run multiple shops on Etsy, you must list all the shops you run in the Public Profile section of each account. Each account must also comply with Etsy’s Seller Policy...."

https://help.etsy.com/hc/en-us/articles/360017604474-How-to-Open-a-Second-Shop-on-Etsy?segment=selli...

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Re: Store suspended for no reason

@MurasakiUS  Make sure all your shops and user names are listed in each public profile including any buyer account you may have.

Also your location is CA but your shipping is FLA.  Then you need to include your prodcution partner as they are the ones that can drop ship your items. 

I would also suggest finishing your shop.  

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