Brand new problem this morning: I'm trying to update a listing using Etsy Shop Manager on my laptop with a photo which is stored on my laptop. When I select the photo from my library to upload, the only option I see on the upload screen is to 'upload from mobile device.' I've never seen this before -- I want to upload from my laptop, which I've been doing for 2 years. What has changed? I'm using Microsoft Edge, have been using it for 2 years. Thank you!
All I can suggest @GemDesignsByJan is try another browser never had a problem with Chrome. If they think we are going upload from a mobile device they are nuts!!!!!!
Thank you, Anita -- I figured it out. We can ignore the upload button shown (upload from mobile) and instead select 'open' which is off to the right. It works (I found that tip in a thread from Microsoft.) Problem solved.