RegalartNcrafts
Inspiration Seeker

Store suspended due to handmade policy violation.

What can I do my store was suspended due to a handmade policy violation even though we are selling all handmade

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StreetwoodDesign
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Re: Store suspended due to handmade policy violation.

without details, there is no way to answer.

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Amaradorn
Community Maker

Re: Store suspended due to handmade policy violation.

If Etsy finds your items on other big selling platforms or marketplaces (such as AliExpress) then they assume you are buying wholesale and reselling. Obviously this is a flawed concept. You can appeal your suspension, more info here: https://help.etsy.com/hc/en-gb/articles/6298920789271-How-to-File-an-Appeal-for-a-Permanently-Suspen...

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Re: Store suspended due to handmade policy violation.

The listings are all over the internet, using the same images. This is why you were closed down.

You need to contact all these sites who have used your images and have them taken down. You should also make a video in real time, showing you are actually making all these items in your shop.

Unless you can successfully complete the above, you may have to find another marketplace for selling your items.

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