Store in vacation mode over 3 weeks

[NextDayTransfers]

My store has been in vacation mode for over 20 days now. I posted a thread here about a week ago and got a quick email response, which was the first time I heard anything from Etsy about it. They've asked for documents, which I sent over the same day, but I still haven’t heard back, it's now been 20 days since my store is paused.

What do I do? Please help

Thank you!!

[ModKenneth · Accepted solution]

Hello! We're sorry to hear you're experiencing issues with your store. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.