Stats not updating

[LuckyRatJewellery]

there has been almost 11 hours that vies and visits are not updating,and this has also happened yesterday

[AdivaJewels]

Same here.

[EtchedinTarot]

Same here. I was just going to create a thread about it too. Maybe a glitch or something. Hopefully it fixes soon. 

[CryzalisMasksUK]

same

[AdivaJewels]

Today are not working either.

[ButterandBath]

Not for me either

[CryzalisMasksUK]

There was another change in the dashboard during the night, these updates seem to go hand in hand with the stats not moving for 12 hours or more

[LaRenaissanceGirl]

@CryzalisMasksUK 

what was the update?

[CryzalisMasksUK]

@LaRenaissanceGirl they put the "order" section back to what it was before they messed with it during the last update

[RuncornWax]

Yep happened about a week ago too.  Usually resolves itself within 24 hours but we will see !  Had 4 sales today but only 2 views so knew something was off !

[CryzalisMasksUK]

At least the conversion rates look amazing

[Prerafdesigns]

I was waiting for someone to start this conversation

yep no stats for 12 hours for me

[ValeriePullamDesigns]

Same here!! 

[WoodToTreasureIE]

No stats, or any activity

[eanddcreation]

Same here.

[Mermelart]

Same here. The stats are not updating for 13 hours .

[Duckwells]

Same

[TomeerkatPrintStudio]

Same here.

[DaysofYoreTreasures]

13 hours ago now on my Views and Visits for Today. What's strange is that, if I change the date range to Last 7 days or Last 30 days the Views show Just now while the Visits still show 13 hours ago.

I have wondered whether a problem was introduced when they recently changed the dashboard. My daily stats are extremely low even at midday, after 12 hours of data. Our stats for Today & Yesterday should be displayed for the 24 hours in our own timezone.
I just can't manage to stay up until midnight to see if they click over at the right time.

What timezone are my Stats shown in?
Hourly stats from today, yesterday, or the past two days are in your own time zone. All other time frames appear in Coordinated Universal Time (UTC). You can change your time zone by choosing Update time zone at the bottom of Explore your data.
https://help.etsy.com/hc/en-us/articles/115015774268-How-to-Use-Etsy-Stats-for-Your-Shop?segment=sel...

Sadly the Stats > Explore your data seems to be MIA, but you can check your timezone in Shop Manager > Settings > Options, then scroll down to the bottom.

[CatarinaBattista]

Same here. The stats are not updating. Hoping that it will be fixed soon.

Maybe they are changing the presentation, like they have done for a lot of Dashboard Pages lately.

[AnimalPaperPrints]

I’m in the same boat! I'm really grateful for all the help in this forum: reading your messages always puts me at ease.

Fingers crossed this gets resolved soon! Though I just realized this thread has been going on for a while...

[ANTIQUE4YOU]

Same...

[DaysofYoreTreasures]

14 hours now.

[Prerafdesigns]

same

[SimTechDownUnder]

Same here...