Stats in my shop is not correct. Any glitch?

Hello Etsy fellows, 

 

I just got a new order and I received a notification via my email. However, it doesn't show on Stats. Any glitches here maybe?

 

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CherryTees
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Re: Stats in my shop is not correct. Any glitch?

Is the order still processing or completed processing? I know that sometimes if it's still processing and may take awhile, it may not show up on stats just yet.

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Re: Stats in my shop is not correct. Any glitch?

In addition to what Cherry Trees mentioned above, there is a possibility the order will never show up if Etsy's seller protection program found the order to be fraudulent.   

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Re: Stats in my shop is not correct. Any glitch?

Check your payment account. If it shows there, then you're good to pack and ship it.

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