It has been almost 14 hours that views and visits are not updating. Anyone experiencing the same?

RedUnicornArt
Inspiration Seeker

Re: Stats Not Updating

I've finally got updates, but only views, still 0 visit.

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...

Re: Stats Not Updating

Me too!

Translate to English There was a problem fetching the translation.
0 Likes

Re: Stats Not Updating

lol mine are still flatlining. I think it's going to take a hot minute.

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...
NanaLetha
Inspiration Maker

Re: Stats Not Updating

14 hours and counting.

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...
LampflowerForest
Inspiration Seeker

Re: Stats Not Updating

I updated from 16 hours to 14. I guess that's something. Netted 10 views. 

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
SnappyBaby
Conversation Maker

Re: Stats Not Updating

Pretty sure someone said this, but when they implement something "new" they ALWAYS mess with other things in the shops. I was warned before, but I finally got the requirement to "update" the information on my business here on Etsy. I keep it updated at all times, but they are purposely requiring a new upload to make sure there is a "change" of any kind to force people to verify their business information. They claim it's a law, which it technically is a law to have updated business information, but I'm not sure it requires you to be forced to re-upload the exact same information. No matter what... I can almost guarantee that THIS is the reason things are not working correctly! 

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...

Re: Stats Not Updating

Mine came back to normal, 104 views and 42 visits

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Stats Not Updating

It’s working now! Slowly coming back 

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...

Re: Stats Not Updating

Just seeing views -- not visits yet.

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...
TheBookNookXO
Inspiration Seeker

Shop stats error

Hello all,

 

im not sure if im the only one but the stats on my shop have not updated for the past 14 hours. Says I have 57 views but 0 visit. Am I the only one? Usually with 56 views at least half of them would have visited 

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
NoFrogsAllowed
Conversation Maker

Re: Shop stats error

@TheBookNookXO 

Stats were not updating at all since sometime yesterday.  They appear to have started updating now.  Views are in real time so they should be as "accurate" as usual (they do contain bot views), however visits are delayed and only update when stats update so until it says visits "just now," visits are going to be behind so still could have not updated since yesterday, so 0 visits would make total sense.

Etsy stats are only "accurate"  several times a day at the time of a stats update.

Translate to English There was a problem fetching the translation.
0 Likes

Re: Stats Not Updating

My visits updated 13h ago

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...

Re: Stats Not Updating

Mine, too.   This is happening way.........too often.  It happened yesterday, and today and quite a few other times, as well.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Stats Not Updating

Same thing for me, it came back but now no home stats page at all in the app, and same with orders. Can see listings and community forums but no stats, no orders… just a try again message. This is constant problems the last few months 

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...

Re: Stats Not Updating

Seriously - what is happening today? Ugh - now my orders are not showing along with messages are blank. Boo.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Stats Not Updating

Relax, guy..!

After 8 years, I can tell you that this is just a typical week at Etsy.

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...

Re: Stats Not Updating

I have listed 30 new artworks in August and half of them hasn’t got a single view. My shop is invisible.

Etsy doesn’t show EU sellers for buyers in the US, that’s the largest issue for me. I guess the new tariffs are the reason for Etsys decision to make all non US sellers invisible for US buyers but original artworks are tariff free - Etsy doesn’t take that into account.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Stats Not Updating

Stats came back and gone again. It's saying 6 hours ago now.

Sales drop all of a sudden this week and now stats are not updating. What's going on ?

Translate to English There was a problem fetching the translation.
3 Likes
Reply
Loading...

Re: Stats Not Updating

Issue is still ongoing, this site has become a joke!

Translate to English There was a problem fetching the translation.
1 Like

Re: Stats Not Updating

Are anyone stats STILL not working?

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.