SuriEliseAndCo
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Star seller

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Message tracking not correct. I was not given my star seller for one message being missed and this is not accurate. How can one missed message take away my star seller status after having it all year long? 

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Re: Star seller

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@SuriEliseAndCo 

if you download the csv, it will show you the messages responded to, and missed

It is done over the last 3 months, so for the stars you have now, it was for August, Sept, and Oct

if you had 19 or less message threads in total, and you missed one, that's less than 95%, which is the target you have to reach

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Re: Star seller

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How many messages did you receive in that time period?
You can only miss one message out of each 20 messages to get the badge.

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Re: Star seller

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@SuriEliseAndCo 

if you download the csv, it will show you the messages responded to, and missed

It is done over the last 3 months, so for the stars you have now, it was for August, Sept, and Oct

if you had 19 or less message threads in total, and you missed one, that's less than 95%, which is the target you have to reach

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