SilkGarters
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Star seller rating not updating properly for June...

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Hi, I have perfect score for Response, Dispatch and reviews and although the Response updated to 100%, it didn't trigger the star seller rating on 1st June...

 

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Re: Star seller rating not updating properly for June...

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You're missing the messages badge. Download the CSV from the last review period to see which one(s) you missed. If it's showing 100% now, that's for the current review period for the star that will be awarded on 1 July. 

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Re: Star seller rating not updating properly for June...

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What do the stats say for last review period?

If on June 1st the rate changed to 100%, that's because it's showing the next review period.

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Re: Star seller rating not updating properly for June...

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You're missing the messages badge. Download the CSV from the last review period to see which one(s) you missed. If it's showing 100% now, that's for the current review period for the star that will be awarded on 1 July. 

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