Star seller percentage hardly moving

[Littlesparklesbtique]

We have been using Etsy labels for. Month now. I’m concerned there may be an issue with the dispatch percentage, we have dispatched hundreds of orders in this time and the percentage has hardly gone up. For example last week I shipped over 50 orders in just one day and in the whole week it went up 1% surely this isn’t right? 

[FallenAngelBrass]

Yes, it's right.  If you do the math, it's right.  For a busy shop, it takes an awful lot of on-time shipments to make up for even one missed.  The percentage increase is incremental.  

[VintageRescueSquad]

Also, remember that that percentage only counts 3 months. So, the July award covered April/May/June. 

[BagmakerSupply · Accepted solution]

@Littlesparklesbtique: You might also want to check the applicable CSV file on your Star Seller page once in a while to make sure that there is not something else going on. In particular make sure that *Had processing time?* = yes, *Ship by* has a date, *Tracking/label date* has a date, and *Shipped on time?* = yes. As you look at the file keep in mind that the dates / times are in UTC (not your time zone) and a shipment may not appear until after the scheduled ship by date has passed, regardless of when you actually shipped.