DotKdesign
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Star seller missing tracking info - but no orders are missing it?

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Im a little confused as my star seller status is sayting that 2 orders are missing tracking info... I buy all my labels through etsy labels and I cant find any orders missing any information?

 

Any ideas?

 

Thanks in advance

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Re: Star seller missing tracking info - but no orders are missing it?

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@DotKdesign: This issue has been addressed in numerous threads on this forum. Have you looked at the appropriate CSV file? How long ago did you ship? Have the packages been scanned? Often the CSV file is often behind reality. If the shipper is supported by Etsy make sure that the shipped date, tracking number and shipping company show correctly on the actual order. Etsy relies on a third party vendor for tracking (and tracking number validation) and uses the data on the order. Often recent shipments are not correctly / timely updated. Usually a day or two after the package has been scanned the CSV file and order correctly show tracking and shipment status.

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Re: Star seller missing tracking info - but no orders are missing it?

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@DotKdesign: This issue has been addressed in numerous threads on this forum. Have you looked at the appropriate CSV file? How long ago did you ship? Have the packages been scanned? Often the CSV file is often behind reality. If the shipper is supported by Etsy make sure that the shipped date, tracking number and shipping company show correctly on the actual order. Etsy relies on a third party vendor for tracking (and tracking number validation) and uses the data on the order. Often recent shipments are not correctly / timely updated. Usually a day or two after the package has been scanned the CSV file and order correctly show tracking and shipment status.

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Re: Star seller missing tracking info - but no orders are missing it?

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I think it was a glitch mine said the same and this morning it is back to 100% versus the 99%

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