Star seller lowered when adding tracking manually

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Star seller lowered when adding tracking manually. I have contacted Etsy twice about this happening and its still happening. Is it a glitch? When a buyer purchases twice in a day I always combine shipping and then manually add the tracking to the second order, this used to not cause a problem in the past. Its a bit of a problem now with star seller..... ugh. Will it be fixed? Please. 

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Re: Star seller lowered when adding tracking manually

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Hello @BlueTruckButtons,

 

We've double-checked your On-Time Shipping & Tracking, and we can confirm that it is currently at 100%. Please know that it may take about 24 hours after an order has been shipped for the On-Time Shipping & Tracking metric to update.

 

Thank you very much!

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Re: Star seller lowered when adding tracking manually

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Hello @BlueTruckButtons,

 

We've double-checked your On-Time Shipping & Tracking, and we can confirm that it is currently at 100%. Please know that it may take about 24 hours after an order has been shipped for the On-Time Shipping & Tracking metric to update.

 

Thank you very much!

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