Star seller dashboard is incorrect

[fantasycottage]

My shop seems to keep having the same issue.  The dashboard says my shipped orders are missing tracking, when 100% of all my orders go out with tracking.

[CraftyCornishMaids]

did the tracking numbers go in, before the ship by date?

are you using a shipper that integrates with aftership?

if you download the csv, you can see which ones etsy thinks are wrong

[fantasycottage]

All the tracking is correct.  The last time I downloaded they were wrong as well.  This has happened several times.  It seems to be an ongoing bug.  I ship hundreds of orders, but every month a handful have issues.

[BagmakerSupply]

Are the shipments recent ones? And have you doubled checked that you can see a valid tracking number on the order itself? Our experience is that the CSV file shows some orders as not shipped on time one day and the a few days later those orders change to "yes" for shipped on time.  This is probably due to issues with Etsy's tracking vendor.

[fantasycottage]

All of my tracking was valid.  Funny that after posting this, all the missing tracking disappeared and my star rating came back.

[HazelsSewingSupplies]

As stated, you can check the CSV file to show which ones are not showing as tracked.

Just wanted to let you know that you have a lot of Shabby Chic which is highly trademarked.  It could get you put in Payment Reserve or even worse!