Star seller calculated incorrectly

[TheHappyCowboy]

My star seller badge has recirrently been denied to my shop and been calculated incorrectly. 

[Adorabilities]

What exactly do you think was calculated incorrectly? No one here can see your stats, so we can't help without more information. 

If you're referring to the current badge, that was calculated from January to March. Your review average was lower than needed. 

[MustLoveWoodPlugs]

I think my star seller stats are wrong too. This month I had 9 reviews, 8 were 5 star and 1 was 2 star. I lost 7 points for the 2 star dropping me to 4.3. Now after 8, 5 star reviews my score has only risen to 4.7 and its the 30th, so I lose stat seller for October??? How do you lose points for one bad review and get only 1/2 of 1 point for each 5 star review? 

I have only had 2 bad reviews in all the years here as a seller and this just seems wrong. but I'm gathering from things I read that a seller has no recourse? any feedback on this anyone? 

[BagmakerSupply]

@MustLoveWoodPlugs: "How do you lose points for one bad review and get only 1/2 of 1 point for each 5 star review?" It is pure math and unfortunately a bad review hurts more than a good review helps. Divide the total number of stars by the number of reviews to see for yourself.

This is an old thread and may be closed by an Etsy moderator so if you are still having an issue you may want to start a new thread.

[NoFrogsAllowed]

From January through March (current Star Seller data) you have a 3, 2, and 1 star review.  Your review average for those months is 4.4%.

[TBQSC]

You're missing out on your "Rave Reviews" badge!

[CraftyCornishMaids · Accepted solution]

Your star seller is calculated correctly

71/16*100 = 4.4375%

4.4% for reviews means you don't get the badge

[ModAngie · Accepted solution]

Hello!

Before posting on the Forums, please check if you are not bumping an old thread that hasn't seen any activity in a while. You can do this by looking at the dates of the most recent replies.

Since this thread is indeed a bit older and the information contained here may be outdated, it will now be closed.

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