I've fulfilled all the conditions for a Star Seller badge this month, my stats say "Your November progress: On track", all the boxes are checked green. But the Star Seller badge remained locked.
Why is it so? And what could i do in order not to have same situation also next month?
It's not November yet,
you have to click on "last review period" to see what you have showing now
It's not November yet,
you have to click on "last review period" to see what you have showing now
You didn't meet the message or shipping criteria for the current period, since you don't have those badges showing on your shopfront.
Badges are awarded on the 1st of the month. What you are seeing on your dashboard now is for the star that will be awarded November 1st (as long as your stats don't drop.)
@BumbeeCrochetDesigns - Some info for SS is in your Shop Manager>Star Seller> scroll to bottom to read the questions and answers. You apparently had issues with Messages. You can download them and see which ones you didn't respond to and go back to those messages and either respond if necessary or mark as Spam. One other thing which only you can answer is did you meet the minimum. Shops will need to have at least 5 orders within the three month review period to qualify for Star Seller >> Those orders will still need to total $300 before shipping and taxes. Good luck with your business.
@BumbeeCrochetDesigns: Remember that the stats you now on your dashboard see are for the November star (for period August, September and October). The "Last Review Period" shows the stats for the current October Star (for period July, August, and September). Stars are awarded once per month on or about the 1st of the month.