Based on the information you've provided, it appears that you're referring to the total average review of your shop which is 4.8. Please know that only the reviews you received for 3 months are included on the Star Seller calculation, and not the reviews you received since you open your shop. You can check this Help Article for more information about 5-star rating for Star Seller.
To better assist you, we strongly recommend that you contact us directly. This way, we can further check your account and better assist you. You may contact us via this link.
Based on the information you've provided, it appears that you're referring to the total average review of your shop which is 4.8. Please know that only the reviews you received for 3 months are included on the Star Seller calculation, and not the reviews you received since you open your shop. You can check this Help Article for more information about 5-star rating for Star Seller.
I have some troube verifying my bank account. there is no "Add a new bank account button" after I ask Etsy support to unlink my wrong bank account on the payment setting page.
@Keyclicks it may be better to start your own thread, this was a question about star seller status and has nothing to do with the bank edit glitch. If you do not start your own thread than your issues will most likely get lost
To better assist you, we strongly recommend that you contact us directly. This way, we can further check your account and better assist you. You may contact us via this link.
