kyousa38
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Star Seller tracking showing as unavailable.

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My Star Seller badge was removed because data has two orders marked as not having tracking information available. However, both orders have tracking numbers... not sure why this is.

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Re: Star Seller tracking showing as unavailable.

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Hello @kyousa38,
 

Please know that as of March 21, our engineers updated all USPS shipping labels that were purchased since the start of this issue. All labels that were stuck in the ‘Pre-Transit’ state due to this issue are now displaying the proper tracking information. You will also see these updates reflected in your Star Seller Shipping Score. For more information about this, you may check out this Forums Announcement.

 

Thank you very much!

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Re: Star Seller tracking showing as unavailable.

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Hello @kyousa38,
 

Please know that as of March 21, our engineers updated all USPS shipping labels that were purchased since the start of this issue. All labels that were stuck in the ‘Pre-Transit’ state due to this issue are now displaying the proper tracking information. You will also see these updates reflected in your Star Seller Shipping Score. For more information about this, you may check out this Forums Announcement.

 

Thank you very much!

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