Star Seller status dropped due to my not responding within 24 hrs to a Seller spamming me

[SpringRainVintage]

Out of curiosity, I look at my stats to see why my 'Star Seller Status' had been dropped as I'm providing the same stellar service and swift responses as I always have. 

Lo and behold, all of my messaging was done within hours, sometimes minutes of receipt, all except one: a Seller doing a bit of advertising (though I had already made my purchase) and reminding me to leave a review, which didn't require a response. But for THAT, my service isn't quite up to par. Thanks ever so much, Etsy, for the support!

I don't respond to spam...in fact, I don't respond to messages that don't require a response. You ought to be able to distinguish between those, or drop that 'standard'.

[NanaLetha · Accepted solution]

Mark as spam 

[FabioMcMustache · Accepted solution]

Hello, and welcome to the Etsy Community Forums!

We suggest using the Forums' Search function prior to posting (just be careful to not bump an old thread that hasn't seen any activity in the last months/years), as questions regarding the Star Seller Program have been extensively covered by our fellow members since its launch, as well as our official Star Seller Guide, which contains in-depth answers to some of the more common questions regarding Message Response Rate, Shipping, Local Pick-Up, Digital Orders, and other topics. You can check it out here:etsy.com/starseller.

Having said that, and since this thread does not pertain to a technical issue, it will be closed to prevent it from going off-topic.

Thank you!

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