Star Seller refresh of qualifications = messages

[KRKrafting]

Hello! I was just curious on what the time frame was that it refreshed the data for qualifying for Star Seller? I noticed that of course my Sales and Orders updates almost instantly, however the messaging has stayed the same when I've received new message inquiries. I was just curious if it's supposed to be instant or is there a delay of a set amount of time before messages are calculated?

[JackisJustVintage]

There is a delay. It can take a day or two to update.

[BagmakerSupply · Accepted solution]

@KRKrafting: Messages are not counted until after the 24 hour reply window has passed, and only the first message of a new incoming thread is counted. The CSV file available on your Star Seller page is the best source of information about your messages as far as Star Seller is concerned.