Star Seller not seeing USPS tracking number on labeled purchased through Etsy

I purchase all my tracking labels through Etsy and everything has a tracking number. Etsy is dropping my "on time" score because It claims I'm shipping without tracking... the order in question literally has a USPS tracking number in the order, I purchased the label through Etsy and it populated normally inside the order like it always does. Anyone else experiencing this? 

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NanaLetha
Inspiration Maker

Re: Star Seller not seeing USPS tracking number on labeled purchased through Etsy

Never had that problem. You need to contact Etsy.

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Re: Star Seller not seeing USPS tracking number on labeled purchased through Etsy

Thanks, yeah, I did, just wondering if it was a widespread issue. Super weird. 

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