Star Seller not awarded when it should have

[DeviMoonTarot]

Last night I checked my star seller dashboard and I had everything required to qualify. All green ticks, except for my number of sales. It has always said "pending," when I have way more than the minimum of five. When I checked this morning, nope. I noticed that my numbers are incorrect and do not correctly represent the actual total of my sales. Am I missing something here? 

[CarpetCollectionAU]

Does the $ Value of all your Orders meet the USD $ 300.00 in 3 Months minimum? You have to have 5 Orders AND USD $ 300. 00 in Revenue before taxes and shipping)

[CappuccinoLace]

You have to have been on etsy for 90 days since your first sale. Which as of Dec 1st, your first sale would have to have been 3 september. This is probably why the orders said pending.

Also, yes, the numbers changed on 1 december, because it's a new review period. Any September stats have now dropped off.

[TonsOfPaper · Accepted solution]

Hello @DeviMoonTarot,

After checking in here, it appears that your shop is not yet open for 90-days since your first sale. Please know that aside from the customer-centric and minimum requirements, your shop also need to be on Etsy’s platform for 90 days since your first sale, before you are eligible to be evaluated for Star Seller. For more information about this, you can check out this Help Article.
 

Thank you very much!