Star Seller Mistake

[Maashke]

I opened my store not long ago and this is the first time that I am entitled to receive Star seller.
I was so excited that I forgot to add a tracking number in the last order at the end of the month so "the on time shipping and tracking" badge dropped from 100% to 86%. 
A day later I noticed the mistake and added the tracking number to the package and sent a message to the buyer.
But it was not updated in control panel on time - will I be entitled to receive Star Seller?  

[CappuccinoLace]

Nope.

If your first sale was not Jan 11th or before, you're not eligible yet. You need to reach 90 days from the date of your first sale, the day before SS is awarded.

[Maashke]

I did reach all the goals after 90 days. I had 9 sales. 100% response rate and rating.  but 1 day before the review period ends I forgot to add a tracking number to an order so it dropped to 86%. when I noticed this I added it to the order but it wasn''t updated in the dashboard. 

and today is the 1st of the month so wondering if I'm entitled for the badge. 

[CappuccinoLace]

Yeah, it won't count.

You entered the tracking late, so that's a ding.

It takes 24 hours to update, so you missed it.

And it doesn't take into account the last 2 days of the month.

[TheVintagePineapple]

For whatever reason, the system doesn't take into account any activity on the last couple of days of the month.  Your tracking will update, but it will affect June's star.

[Maashke]

Thanks or the answer. it did take into account the order but when I completed the order without the tracking number the dashboard updated to 86%. a few hours later I added the tracking number but it wasn't updated. 

[Maashke]

Thank you. does Etsy reply as well? or it's only based on community resposne? 

[CuriosAnCollectibles]

If you look at your star seller dashboard, Etsy say they won't enter into any communication regarding the awards (or lack off) 

[SugarTaffySoap]

@Maashke   This is the qualification criteria for Star Seller, based on the last three months of shop data. You can read more in your Shop Manager dashboard under "Star Seller". 

• Message response rate: 95%+ of first messages in a thread are responded to within 24 hours. This stat is only considered if you receive new messages during the review period.
• On-time shipping & tracking: 95%+ of orders ship on time with tracking or with a shipping label purchased on Etsy
• Ratings average: Your average rating is 4.8 or higher.
• You must also meet a minimum of 5 orders and $300 in sales during the 3-month review period, and you must have been on Etsy’s platform for 90 days since your first sale.

[Maashke]

Thank you all! didn't make it this time. next time.  good luck to us all