CloversFinds
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Message Response Rate Star Seller

I noticed that I have no data in my message response rate calculation even though I have received messages in the last 3 months (and always respond on time). I realize that this is one of the least important issues happening on this platform but thought I would just make a note of it as just another glitch/bug in a endless list of disfunctionality here....

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Re: Message Response Rate Star Seller

Are you looking at the front screen? That's the next rating period (includes only May 1 & 2 so far). The last review period (ending April 30) is on the tab behind the front screen.

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CloversFinds
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Re: Message Response Rate Star Seller

@ChristmasIsLove 

I've had all 3 star stellar badges since the inception of this ridiculous program so I do know I should see a percentage. I see two short lines instead of a percentage number (of on time responses), so --%. This is what it says for both the last and the current period. I've never missed a message or answered late. Maybe there is a minimum number messages required to qualify for the badge, I don't know. Thanks for responding tho

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Re: Message Response Rate Star Seller

Check the last period.

The last few days don't count for May.

Were the messages new or were they attached to other messages?

Might be a display issue.  Contact Etsy.

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