Star Seller Message response score went down because of spam

[whimseyandco]

I received a spam message from someone wanting me to pay them for facebook ads for my shop. It was marked as spam and I didn't answer but now it's saying I am not meeting my percentage for message responses. This can't possibly be right and is very frustrating.

Any advice?

[GieseDeseiGns]

If you actually marked it as spam it should have counted. Did you look at your message file to make sure that was the offending message and not something else?

[Former_Member · Accepted solution]

When did you mark it as spam?  It can take a couple of days for your score to go back up.