And this makes number 102 threads in the last week about this. You received a message and you didn’t respond, so you got dinged for it. Etsy will not reinstate the SS because you didn’t respond which is in the rules for getting the SS.
This is just one of the other threads for today but it explains a lot.
https://community.etsy.com/t5/Technical-Issues/Response-Time/m-p/140530822#M745447
Check the requirements on your SS dashboard.
And this makes number 102 threads in the last week about this. You received a message and you didn’t respond, so you got dinged for it. Etsy will not reinstate the SS because you didn’t respond which is in the rules for getting the SS.
This is just one of the other threads for today but it explains a lot.
https://community.etsy.com/t5/Technical-Issues/Response-Time/m-p/140530822#M745447