Star Seller - Fixing tracking information for old orders

[Right3DTerrain]

I'm trying to get Star seller status to remove a payment reserve. The irony is I should already have it if not for a tracking integration error between my postage company and Etsy. Basically tracking numbers were not being updated on Etsy when the order was dispatched. This was recently fixed but there is a hole in my data with orders with no tracking numbers that did have them.

How can I update these orders with there tracking numbers such that they count as on time for the next star seller review?

[BagmakerSupply]

@Right3DTerrain: Integrations are nice, but you still need to make sure that they have occurred as you expected. A lot depends on if the orders are showing as missing tracking or as shipped late. If it too late to edit the tracking information, you can try "Add A Package" on the actual order with the correct tracking information - that might update the order's status.

[Right3DTerrain]

Will this result in a update being sent to the customer?

I don't want to unnecessarily confuse / hassle my customers. Some of them have already left 5 star reviews.

[CraftyCornishMaids]

You can't

if you add a tracking number now, etsy moves the dispatch date to today, so you are still late

[Right3DTerrain]

When will these orders stop being considered for the star seller then?

Is it time based or last 50 sales?

[CraftyCornishMaids · Accepted solution]

@Right3DTerrain 

It's a rolling 3 months

the star for 1st nov was based on aug-oct

the one you get 1st Dec will be based on sept-nov

[NanaLetha]

@Right3DTerrain  Yes, if you add a tracking number, the buyer will be notified that the item has shipped.