Star Seller Badge Removal / Stats Miscalculation

[DebJonesWillow]

My calculations are incorrect. I have been a star seller for a very long time and the calculation now says I haven’t achieved my response rate. There are no messages in my inbox that haven’t been responded to within a couple of hours, most of them minutes….. does anyone else have this issue? 
I’m thinking of leaving this selling platform in favour of one that actually sells handmade goods as there’s a lot of mass produced rubbish appearing alongside my listings. 

[BootifulLabels]

You have the Speedy Replies badge, as well as the Smooth Dispatch badge, the one you seem to be missing is the Rave Reviews badge.

You have 15 reviews for the July, Aug, Sept period, 13 five stars, 1 four star and 1 one star.  This means you have 60 out of a possible 65 stars, for an average rating of 92.3%.  This is why you have not received the overall Star Seller badge, but you do have 2 out of 3.