Thank you all so very much for your supportive responses. It’s still a bit strange to me because 4.8 Stars suggests a value less than 5 Stars. It suggests Stars are measured in 10/10ths units. However, our customers measure us in whole Stars.
So who is deciding how we measure up and by what measures other than our own customers. The whole thing seems to be complicated and not helpful. I’d rather NOT have a 4.8 Star Badge and just go with my 5 Star customer ratings. Does anyone else think this is strange? Maybe there is an explanation in the Badge Earning Section. I will look for one and share it, if I find it.
