Hello,

This morning I'm not able to sync Etsy with square. It doesn't give me wrong message, it just keeps on "spinning the wheel" with no result.

I've tried different browsers and devices and I've never had a problem before.

Is anyone else experiencing this issue?

thank you

maidsamakin
Inspiration Seeker

Re: Square Syncing today

Not for me either.

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KSoileauDesigns
Inspiration Seeker

Re: Square Syncing today

Still not syncing this morning.

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maidsamakin
Inspiration Seeker

Re: Square Syncing today

Not for me either.

 

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GildedAnchorShop
Inspiration Seeker

Re: Square Syncing today

Not working for me and I have an event in two hours

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KraftyKlover
Inspiration Seeker

Re: Square Syncing today

As of 11-16-2023 still not working. Spoke with a Customer support at Square. I walked through everything and showed them that on square side they do not have the link to etsy any where. So it will not sync. So I went ahead and shoed them that the hand shake between etsy and square works but not the other way around. there a Ticket was open to get this resolved. I also had a show and can not show my earnings on etsy even though we sold many purses that was on etsy on those three days. I hope to hear from them soon. It worked in September. 

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LuArting
Crafty Poster

Re: Square Syncing today

I will probably disconnect my square from Etsy at this point, so the sales will not count as sales on Etsy, but at least I’m not paying the .20 per sale to etsy. 

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TheFringedHour
Inspiration Seeker

Re: Square Syncing today

I'm sad to see that this is widespread, but also glad it's not just me.  I've been trying to sync since yesterday too.  I was thinking about those .20 fees too. hmmmmm.  I'm actually doing 2 booths today, what a terrible day to have this issue

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Re: Square Syncing today

The same thing is happening to me! First time! What can we do?

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ChillwolfArt
Conversation Maker

Re: Square Syncing today

@LuArting  I'm sorry you (and others) are still having trouble.  You shouldn't have to work so hard to perform a simple task. I would do as you stated, separating the two.  Good Luck with your event; I wish you many sales!

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Re: Square Syncing today

We disconnected from Square and turned off a few listings where inventory is not quick to replace. Didn't mind not giving Etsy $0.20 for each of our sales today. And, TBH, this just gives us more motivation to leave Etsy and set up our own online store.

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Re: Square Syncing today

I am also having the same issue  I've tried all the steps and have my first market tomorrow! I only went with Square because it linked with Etsy and now looks like I could have saved my money! Argh, so frustrating!

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Re: Square Syncing today

Well, a few weeks later and the problem has returned. What the heck, Etsy? It's prime in-person vending season and you can't get this sorted? You know we pay for this service every time we make an in-person sale that is synced, right? Yet another reason to leave Etsy at the end of the year.

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Re: Square Syncing today

 

Yay! Things seem to be working this morning. Let's try to make keep this working all of the time!!!

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Re: Square Syncing today

Nope, I was wrong. It synced inventory, but is not syncing actual sales. 

UPDATE: It is syncing, just slowly.

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Re: Square Syncing today

I have been played like a game of tennis between Etsy and Square regarding this issue for the past week. Etsy says it's Square's fault, Square says it's Etsy's fault, the keep sending me the same links to pages that I followed to a T and nothing worked. Last night, after deleting my square store, turning off Synch to Square, starting from scratch, I got it to synch, but it's not synching the SKUs, which is problematic when it's super slammed and I don't have time to look up each item individually. 

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DBCLifestyles
Inspiration Seeker

Re: Square Syncing today

Hi. I dont think they have fixed it yet. It is now Feb 17 an my wheel has been spinning since the 15th. Ive chatted with a customer support guy at Etsy and disconnected and reconnected, etc. Still spinning. LOL Deal is under my "sync to square" button ot did say last synced Feb 7. Now after disconnecting and reconnecting is says " Never Synced". LOL again...and computers are supposed to make our lives easier. Oh well, guess ill trash my Square reader and move to some alternative.

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DBCLifestyles
Inspiration Seeker

Re: Square Syncing today

Now just an hour after posting this out here, my wheel stopped spinning and it now says synced to square. Lawd have mercy. At least its going I guess. Quick everyone run and sync their stuff, pronto! LOL

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